Airbnb guests who are tired of spending the final hour of their vacation stripping beds and scrubbing pans are about to get a break. Many hosts are not happy about it.<\/p>\n
\n
Under a new \u201creasonable house rules and requests\u201d policy announced Oct. 20, Airbnb hosts generally can no longer ask guests to \u201ccomplete tasks that require significant effort or time, or would typically be performed by a cleaner.\u201d The company names three examples: stripping the bed, taking trash offsite, and washing and putting away dishes. The policy applies worldwide to reservations booked on or after Nov. 20, 2026. Existing bookings aren\u2019t affected.<\/p>\n
The change targets one of travelers\u2019 most persistent complaints about the platform: paying a cleaning fee, then being handed a chore list anyway. CEO Brian Chesky acknowledged the frustration in 2022, saying checkout tasks should be reasonable. What\u2019s new is a written policy with enforcement.<\/p>\n
What Airbnb\u2019s new rules actually ban<\/h2>\n
Hosts now choose from seven standard house rules. These cover maximum overnight guests, quiet hours, events, pets, smoking and vaping, commercial photography, and locking up at checkout. Anything beyond those counts as a \u201crequest.\u201d Guests must follow house rules but are only encouraged to honor requests.<\/p>\n
Lighter requests are still allowed, including asking guests to leave dishes in the sink, gather used towels, and sort trash and recycling. Airbnb says local circumstances can justify exceptions. Examples include requiring animal-proof trash bins in bear country or shorter showers during drought restrictions.<\/p>\n
The policy goes beyond chores. Hosts must disclose all rules and requests in a designated section of the listing before booking. They can\u2019t add new ones later through messages, signs in the home, or in person. Hosts also may not impose their own fines or penalties on guests; Airbnb points them instead to AirCover, its host damage-protection program. They can\u2019t restrict access to advertised features, and any fee for an advertised feature must be included in the price shown at booking. Separate contracts are limited to situations such as legal or homeowners association requirements.<\/p>\n
Requests that break the policy will be flagged in the listing editor, and hosts can appeal. If a violation persists, Airbnb may issue warnings, post a notice on the listing alerting guests, or reduce the listing\u2019s visibility in search results.<\/p>\n
Guests aren\u2019t completely off the hook. Airbnb\u2019s ground rules still require them to follow house rules, and the company says it may impose consequences for repeated or severe violations. It also says guests shouldn\u2019t leave a listing in a condition that requires excessive or deep cleaning.<\/p>\n
\u201cHouse rules help guests understand what hosts expect, but we\u2019ve heard from our community that they can be confusing, onerous, and hard to manage,\u201d an Airbnb spokesperson said in a statement. \u201cSo we\u2019ve redesigned them to make them easier to discover and clearer to set, alongside a new policy that keeps requests reasonable, with no surprises.\u201d<\/p>\n
Hosts push back with a petition and a blackout<\/h2>\n
The backlash was quick. A Change.org petition urging Airbnb to reverse the restriction has topped 10,000 signatures, up from the more than 5,000 CBS News reported days earlier. \u201cThese are not professional cleaning duties,\u201d the petition argues. Some hosts are planning a booking blackout on Nov. 20, the day the policy takes effect, by closing their calendars. Others have threatened to leave the platform, remove kitchen access, or raise prices.<\/p>\n
\u201cSeems those Millennial loonies at Airbnb have [completely] lost the plot,\u201d one host wrote on Reddit. \u201cIt seems they are taking \u2018Stay like at home\u2019 a bit too far.\u201d<\/p>\n
Another predicted guests would pay for it in reviews: \u201cJust wait until guests start getting 3-star reviews instead of a 5-star review they would have gotten if only they\u2019d taken 20 minutes to wash their pile of dishes.\u201d <\/p>\n
Not every host is opposed. \u201cAs a 13-year host and [long-time] guest, I think it\u2019s wild that people add chores,\u201d one wrote. A former host said hosts \u201chave brought this on themselves with increasingly long and crazy demands and increasingly high cleaning fees,\u201d calling the new rules \u201ca reasonable way to curb that while still maintaining basic cleanliness\/decency.\u201d <\/p>\n
Guests say it\u2019s long overdue<\/h2>\n
Travelers have mostly cheered. \u201cIf I don\u2019t have to clean dishes in a budget hotel with a kitchen suite, then an Airbnb\u2026I shouldn\u2019t have to clean either,\u201d one guest wrote on Reddit.<\/p>\n
\u201cHosts brought this upon themselves,\u201d another said. \u201cThey charge high cleaning fees and still expect guests to do all the major cleaning. Customers complained, and now hosts are acting like they\u2019re the victims.\u201d <\/p>\n
Some commenters say chore lists had already pushed them back to hotels. That raises the question of whether the new rules can win back travelers who left Airbnb over fees and hassle.<\/p>\n
Many observers expect hosts to pass the extra work on to guests. Airbnb does not cap cleaning fees, and since April 2025, hosts have been able to fold them into the total price instead of listing them separately. Some hosts have already said they will hire more cleaning help and raise rates to cover it. If many do, the policy could make an already pricey platform even more expensive, undercutting the affordability complaints it was meant to address.<\/p>\n
A business that keeps growing<\/h2>\n
The fight comes as Airbnb is posting some of its strongest results in years. In the second quarter, revenue rose 17% year over year to $3.6 billion, and the company raised its full-year outlook. Airbnb, which started in 2007 with air mattresses on a San Francisco apartment floor, now counts more than 5 million hosts and more than 2.5 billion guest arrivals all-time.<\/p>\n
Airbnb has rewritten host rules under pressure before, including its 2019 crackdown on parties and nuisance guests. This time the test is whether the hosts who supply its homes accept the new rules or follow through on their threats to walk away.<\/p>\n<\/div>\n
#Airbnb #guests #longer #chores #Furious #hosts #theyll #raise #cleaning #fees<\/p>\n","protected":false},"excerpt":{"rendered":"
Airbnb guests who are tired of… <\/p>\n","protected":false},"author":1,"featured_media":7709,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[1487,4931,10364,10733,203,10732,3646,5247,4197,1416,2004,2462,5081],"class_list":["post-7708","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance-news","tag-airbnb","tag-brian-chesky","tag-chores","tag-cleaning","tag-fees","tag-furious","tag-guests","tag-hosts","tag-hotels","tag-longer","tag-raise","tag-theyll","tag-travelers"],"yoast_head":"\n
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<\/p>\n